Moving FAQ: Before the Move
If you have any additional questions, please give us a call and we’ll be happy to answer them!
What are movers?
Movers are individuals that provide moving services, such as packing, loading, and transportation of furniture/boxes and personal possessions from one location to another.
They can also provide additional services such as storage and unpacking. Some movers specialize only in long-distance moves, while others focus only on local or intrastate moves.
It’s advisable to research and compare different movers to ensure that you find a reputable and reliable company that can meet your specific needs.
Do you do local moves?
Yes, we do. We serve all of metro Washington DC and surrounding areas in MD and VA.
Do you do long-distance moves?
Yes, we specialize in moving households from metro Washington DC to anywhere in the US. Also, we can accommodate you with your move from almost anywhere in the continental US to the Washington DC metropolitan area.
Do you sell packing supplies?
Not directly but we do offer you a list of Amazon-approved providers that ship the boxes and supplies straight to you. See the full packing supplies inventory list here.
Do you offer residential or commercial moving?
We offer both commercial and residential moving services.
Are you insured?
Yes, we are licensed, bonded and insured. Standard insurance is included at no additional charge in all of our moves. Full-Coverage insurance can be purchased from our partner insurance agency Baker international
Are your prices competitive?
Yes, our pricing structure is one of the most rewarding features of our services. We strive to keep our prices as competitive and appealing as possible without compromising attention to detail or quality. We encourage you to visit Unpakt.com to instantly compare guaranteed prices from multiple moving companies in one screen and read real customer reviews. Then, give us a call.
Is everything included in your moving price?
Yes, our price for moving always includes everything. (Additional services offered: packing, unpacking, and junk removal)
There are NO minimum hours, NO additional charges for gas or for travel time and NO extra fees for supplies.
Do you use day labor?
NEVER. All our crews consist of trained, professional and uniformed full-time employees.
When is the best time to move?
The busiest times for moving companies are during the spring-summer months, May 15 – September 15. At the end of these months, the volume of shipments is extremely heavy. This is the case for all professional moving companies.
Take all the factors into consideration when deciding on the best time for you to move. If you have some flexibility in your schedule, provide the moving company with a five-day window for loading your shipment. This will allow the individuals who schedule the drivers and crew members greater flexibility when scheduling your move. If possible, be flexible with your destination timeframe as well. If you stay flexible, it should make a difference.
When should I begin contacting moving companies for estimates?
Try to provide the moving companies with as much notice as possible, especially if you are moving during the busy season as noted before. Six weeks from the actual move date is not too early for estimators to come into your home to complete what they refer to as a “visual survey of your household goods shipment.”
Add even more time to make a decision if you are obligated by your employer to submit estimates for approval. Try to decide which mover you will use four weeks from your actual load day. Call the mover to confirm your booking and schedule your packing, loading and delivery dates. This timeframe can be shortened in the off-peak season which is September 16 through May 14.
What happens when a relocation consultant comes to my home?
The relocation consultant will arrive at your home to complete the visual survey of your items (Approx. 15 minutes). Once this is completed, the relocation consultant will calculate the cubic ft, packing cost and any other charge related to your move.
*Remember that the relocation consultant must clearly see what you are moving in order to provide you with an accurate estimate. Crawl spaces, attics, and cluttered closets can be deceiving, so organize your house before the relocation consultant arrives.
Don’t be alarmed if the relocation consultant goes through all your cabinets and closets or looks under beds and on top of cabinets. He or she must be able to see what is moving and possibly needs packing. If you know of items that are out of view, be certain to point them out to the relocation consultant. If there are items you will be eliminating, be sure to point them out as well.
One word of caution that can save you a great deal of trouble on loading day. Get rid of all items you do not plan to move. Otherwise, there may not be enough space for your shipment. This will not occur on one or two small items, but if you anticipated eliminating an entire bedroom suite and do not do so, it is quite possible that this could violate the integrity of your binding estimate and/or cause the driver to run out of space.
How do I prepare my appliances before being moved?
Appliances such as washers, dryers, and refrigerators must always be disconnected for us before we move them. Otherwise, additional charges may apply.
The washer must have a stabilizer installed before getting moved. This is entirely your responsibility.
Moving FAQs: Packing
Moving FAQs: The Move
One Month Before the Move:
- Visit your nearby moving supply store to buy moving boxes and necessary supplies if you aren’t hiring professional packers. (Our packing services might be a better option since we offer FREE packing supplies)
- Begin to clean out closets, the garage, the attic and storage rooms.
- Have a garage sale or give your undesirable items to Goodwill, Salvation Army, CSS or Habitat for humanity.
- Orchestrate to transfer school records.
- Get change of address forms from your neighborhood post office or do it online at https://www.usa.gov/post-office.
- Inform magazines, charge accounts, insurance agencies, clubs and every other association of your change of location.
A couple weeks Before the Move:
- Designate a room with items that you will need to clean up your home once it is cleared of items.
- On the off chance that you choose to pack yourself, label all the moving boxes as you pack them. Write down the room on the top and sides of each moving box to guarantee it gets to its respective room in your new home.
- Plan to turn off your utilities for gas, electric, water and the phone.
- Discontinue daily papers, digital television, security systems, cleaning help, garden services and whatever other third party services you receive.
Week of the Move:
- Mail in your change of location forms
- Clean the stove.
- Make sure all of your boxes are packed
The Day Before your Move:
- Clean the fridge, then defrost and dry.
- Get enough money to hold you over.
- Say farewell to your neighbors 🙁
- Get a confirmation phone call from Movers On Duty with an ETA for the next day.
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