Moving – Frequently Asked Questions: The Move
We’ll try to answer all of your questions and concerns in this FAQ section.
If you have any additional questions, please email us at email@example.com or give us a call and we’ll be more than happy to answer them!
How will Movers On Duty Protect My Furniture?
Our commercial and residential movers are very meticulous to secure and protect all of your furniture and belongings with blankets and/or plastic wrap during transportation.
We do NOT charge extra for this service.
For more details, click here.
Will Movers On Duty protect my TV(s), paintings, and mirror(s) before moving them?
Yes, we will. Even if you don’t have the original boxes. This is how they will look like before we load them into the truck:
How to protect a mirror?
For a more detailed explanation and more pics Click Here
Got picture frames or small mirrors? Mirror cartons are great for those situations:
How will my bed(s) be moved?
Our movers are going to plastic wrap your mattress(es) and box spring(s) at no additional charge.
Headboard, footboard, and bed frame will be blanket wrapped to avoid nicks, dings, or scratches.
How will Movers On Duty protect/wrap my expensive chairs and curio cabinet?
In the following link, you can see how we move a dining table and chairs safely.
But besides being super careful, we will blanket-wrap the chairs and the cabinet like this:
What will be loaded first? In what order do you pack the truck?
It really depends on what exactly we are moving.
In a regular residential move, we start with all the boxes, plastic bins, luggage, and plastic bags. All square/rectangular furniture items will be loaded next (dressers, nightstands, chest of drawers, etc) Then odd-shaped items like chairs, bed frames, and floor lamps. We will usually load mattresses and box springs last, placing them as a wall to help us secure the load. We use tie-down straps to make sure nothing moves while in transit.
How do I prepare my home and myself for move day?
If you didn’t complete the packing, maybe because something unanticipated took you away from packing. Contact us as soon as possible so that we can send out professional packers to complete the job for you.
Everything must be packed in boxes, plastic bins, or bags before entering the truck. We have very affordable packing rates and we will provide ALL packing supplies AT NO ADDITIONAL CHARGE.
Make sure your home is ready for the crew. Move anything off the porch and walkways that may obstruct the movement of your goods out of the home. Take doors off the hinges if you know certain items will not fit through. Remove all small area rugs from traffic areas that could cause the driver or crew to trip or slip.
Have water, Gatorade or soda on hand for the movers, especially on a hot summer day 🙂 They will come prepared but will be grateful for your thoughtfulness.
Can you disassemble/re-assemble my bed frame? It is a simple metal one, I just don’t have the tools for it.
Sure, no problem.
The stairway is a bit too narrow to fit a Queen size box spring (mattress can bend, so it’s ok), but to get the mattress out of the room, it needs to be lowered via rope from the balcony attached to my room. Is this something your movers can take care of?
Yes, we can but there is an additional fee for this. This allows us to bring an additional moving helper and special ropes to get this done correctly and safely.
How will the movers protect the ping-pong table?
Will the air hockey table be disassembled?
Yes, it will be disassembled and this is how they will look once we are done protecting them:
How will I know when my shipment is going to be delivered?
Local jobs are usually delivered the same or the next day. (up to you)
Moving FAQs: Pre-Move
Moving FAQs: Packing